Privacy Policy for Chipy Casino

At Chipy Casino, your privacy and security are of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or use our services. By using our platform, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you use Chipy Casino:

  • Personal Information: When you register on our website or interact with our customer support, we may collect your name, email address, phone number, date of birth, and any other details you provide during the registration process.

  • Payment Information: When making a deposit or withdrawal, we collect financial data such as credit/debit card numbers, bank account details, and other payment-related information.

  • Usage Data: We collect information about how you interact with our website, including your IP address, device type, browser information, and browsing history.

  • Cookies: We use cookies to enhance your experience on our platform. Cookies allow us to remember your preferences and provide you with a personalized experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To Provide Services: We use your personal data to create and manage your account, process transactions, and provide the services you request.

  • For Customer Support: We may use your contact details to respond to your inquiries, resolve any issues, and offer support as needed.

  • Promotions and Marketing: With your consent, we may send you promotional emails, newsletters, and offers related to our services. You can opt-out of these communications at any time.

  • For Security and Fraud Prevention: Your information may be used to detect and prevent fraud, ensure the security of our platform, and comply with legal and regulatory requirements.

  • To Improve Our Services: We use usage data to analyze trends, improve website functionality, and enhance your experience on our platform.

3. How We Protect Your Data

We take the security of your personal data very seriously and employ a range of measures to protect it:

  • Encryption: We use advanced encryption techniques to safeguard sensitive data during transmission, ensuring that your financial and personal information is protected.

  • Secure Servers: Your data is stored on secure servers with restricted access to ensure that it remains safe from unauthorized access.

  • Regular Audits: We regularly audit our systems and data management practices to identify potential vulnerabilities and take corrective actions when necessary.

4. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • With Service Providers: We may share your information with trusted third-party service providers who assist us in running our platform, such as payment processors, customer support teams, and marketing agencies.

  • For Legal Compliance: We may disclose your information if required by law, regulation, or legal process, such as in response to a subpoena or to comply with anti-money laundering regulations.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owners.

5. Your Rights and Choices

As a user, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Correction: You have the right to request that we correct any inaccurate or incomplete data.

  • Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.

  • Opt-Out of Marketing: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the email or by contacting us directly.

  • Withdraw Consent: If you have provided consent for us to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact our customer support team at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, personalize content, and analyze website usage. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our platform.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make any significant changes to how we handle your personal information, we will notify you by updating this page with the new policy and the date of the update.